Solutions for Entrepreneurs Who Need Virtual Reception

Well, plenty of of these entrepreneurs assume that a virtual assistant is on the computer and by the phone in the work of the better part of the work day and feel that forwarding their calls would not be an issue. This is not always true; with clever rings and mobile apps, a VA can work from anywhere. However, most potential clients who approach us about handling their calls require us to be stationary from 9am - 5pm and in a calm environment; however, they only require to be charged if they receive an incoming call. Let me report why this is not fair to the VA company.

Entrepreneurs whose businesses are growing quickly, soon find that they require customer support or a receptionist to receive calls for their services or products. For those of us who offer Virtual Assistant services, Virtual Reception can be a bit tricky. This is because plenty of new business owners, although growing, may still have limited budgets. So why would that be an issue? Let's take a glance...

The fact that you may be asked to stay sequestered in your home office and calm surroundings for 7 or 8 hrs waiting for calls, yet only receiving pay IF comes in, is simple to discern as a less than equitable working proposition. This would also greatly limit the mobility that makes working virtually so pretty. So if a client desires you to be "at-the-ready" from 9 to four yet won't pay you unless calls come in for them, you are basically not being handled . You could use that time to run business errands, network with friends (while working) or handle calls for a client who can afford to pay you for a block of time.

Our solution to this issue is to half our beginning rate for the block of time that the client needs and then charge a per call fee for the calls that come in for them. For clients who can not afford to pay us for that block of time, I usually recommend companies like: Ring Central, to provide economical virtual reception for budgets that are tight. Plenty of Virtual Assistants may feel that they ought to accept all work no matter what the task, however you must make positive you run your business as a "Win Win". Here's to thinking outside of the box and offering viable options for clients with tight budgets.