Every Facet Is Critical

A business is much the same but in lieu of being divided in to facets, a business is divided in to functions or departments and within each primary facet (administration / production / sales / etc.) there can be plenty of different, smaller facets (example - Administration / Human Resources and Accounts Receivable). And like in a diamond, each facet of a business must be honed and polished to bring out its natural brilliance. as each facet in a diamond contributes to the radiance of the gem, each facet of a business contributes skills towards increasing customer satisfaction and retention, staff skills and retention, profits, and efficiency.

A "Brilliant Cut" diamond is cut in to 58 facets. Each is important to the general appearance of the gem and the manner in which it reflects and refracts light for maximum dazzling brilliance, quality, and value. Each facet must be cut and honed and polished to perfection by a expert craftsperson.

In the event you think of your business as a diamond-in-the-rough and study it in the same way a diamond cutter does, you will notice the flaws to be minimized or improved and the high points to be emphasized in the process from raw stone to polished gem. So start cutting then honing and polishing each facet to perfection, you will finish up with a amazing, capable, growing business, that radiates excellence for plenty of years if not forever.

Unless the CEO understands each facet's interdependence and relationship to each other, there is an inclination for the focus for improvement of the company to be on a the "problem of the week" or on growth. The result can be a lopsided gem, showing brilliance in some areas but dullness that diminishes beauty and value in others. Imagine if the sales department was stellar, going out and making a sizable book of business while production was unable to keep up so timeliness and quality suffer which, of coursework, causes customers to become annoyed and, unless they are quickly satisfied, they will defect for a seller that can deliver the quality and timeliness they need.